Insights & Guides

The That Was AI Blog

Exploring the future of customer support, automated voice workflows, and how to scale your online store without human limitations.

Read How AI Can Handle 80% of Ecommerce Support Calls
How AI Can Handle 80% of Ecommerce Support Calls
August 29, 2026Akshay Solanki

How AI Can Handle 80% of Ecommerce Support Calls

Customer support becomes difficult to scale as ecommerce businesses grow. Discover how AI phone agents can automate up to 80% of routine calls while keeping humans in the loop.

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Read How to Reduce Customer Support Costs for Shopify Stores
How to Reduce Customer Support Costs for Shopify Stores
July 26, 2026Akshay Solanki

How to Reduce Customer Support Costs for Shopify Stores

Learn 7 proven ways to reduce customer support costs for your Shopify store using automation, AI phone employees, self-service, and smarter support workflows.

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Read Best AI Phone Agents for Shopify Stores (2026)
Best AI Phone Agents for Shopify Stores (2026)
July 16, 2026Akshay Solanki

Best AI Phone Agents for Shopify Stores (2026)

Repetitive customer calls can consume your support resources. We evaluated the top AI voice platforms in 2026 to see which actually deliver operational value for Shopify merchants.

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